Table 5 CMOC 3: Knowing the person and awareness
Programme theory component | Context(s) and interventional strategies suggested by the included papers | Mechanism(s) and outcome(s) | References for data sources |
|---|---|---|---|
CMOC 3: Knowing the person and awareness of hearing communication needs | The care home ethos values relationship-building [context] and staff believe it is legitimate to devote time to relationship building of care staff with PLWDHL and their communication partners [context]. Strategies that are likely to be useful include promoting permissive leadership and awareness-raising training | Staff are more likely to be motivated to invest time in getting to know the PLWDHL [mechanism] resulting in them having personal knowledge of, and rapport with residents [outcome], and will have awareness leading to a person-centred response of challenging behaviours around unmet hearing-related communication needs [outcome]. | [18, 26, 27, 39, 40, 42, 44, 47,48,49,50,51, 54,55,56,57,58,59] |