| February 2018 | February 2020 | April 2020 | March 2021 | ||||
---|---|---|---|---|---|---|---|---|
Total, % | Consultation rate per 1000 patients | Total, % | Consultation rate per 1000 patients | Total, % | Consultation rate per 1000 patients | Total, % | Consultation rate per 1000 patients | |
Registered patients | 349,800 | NA | 364,917 | NA | 362,241 | NA | 353,233 | NA |
Total consultations (excluding admin) | 123,157 | 352.1 | 141,414 | 387.5 | 108,424 | 299.3 | 199,846 | 565.8 |
 GP face-to-face | 62,504, 50.8% | 178.7 | 69,921, 49.4% | 191.6 | 26,009, 24% | 71.8 | 63,042, 31.5% | 178.5 |
 GP telephone | 26,540, 21.5% | 75.9 | 25,767, 18.2% | 70.6 | 54,072, 49.9% | 149.3 | 72,704, 36.4% | 205.8 |
 GP home | 1127, 0.9% | 3.2 | 1120, 0.8% | 3.1 | 354, 0.3% | 1.0 | 528, 0.3% | 1.5 |
 GP electronic | 88, 0.1% | 0.3 | 121, 0.1% | 0.3 | 384, 0.4% | 1.1 | 2569, 1.3% | 7.3 |
 Nurse face-to-face | 17,712, 14.4% | 50.6 | 18,842, 13.3% | 51.6 | 6681, 6.2% | 18.4 | 15,811, 7.9% | 44.8 |
 Nurse telephone | 972, 0.8% | 2.8 | 1193, 0.8% | 3.3 | 5027, 4.6% | 13.9 | 3267, 1.6% | 9.2 |
 Nurse home | 154, 0.1% | 0.4 | 203, 0.1% | 0.6 | 72, 0.1% | 0.2 | 187, 0.1% | 0.5 |
 Nurse electronic | 0, 0% | 0.0 | 4, 0% | 0.0 | 3, 0% | 0.0 | 21, 0% | 0.1 |
 Other face-to-face | 10,004, 8.1% | 28.6 | 17,686, 12.5% | 48.5 | 8877, 8.2% | 24.5 | 26,168, 13.1% | 74.1 |
 Other telephone | 3929, 3.2% | 11.2 | 6455, 4.6% | 17.7 | 6658, 6.1% | 18.4 | 9665, 4.8% | 27.4 |
 Other home | 96, 0.1% | 0.3 | 92, 0.1% | 0.3 | 49, 0% | 0.1 | 88, 0% | 0.2 |
 Other electronic | 31, 0% | 0.1 | 10, 0% | 0.0 | 238, 0.2% | 0.7 | 5796, 2.9% | 16.4 |
Administrative | 15,827 | 45.2 | 24,876 | 68.2 | 18,365 | 50.7 | 65,242 | 184.7 |
Total consultations for individuals without MM | 58,644, 47.6% | 223.5 | 68,997, 48.8% | 248.6 | 46,487, 42.9% | 168.9 | 102,121, 51.1% | 379.8 |
Total consultations for individuals with MM | 64,513, 52.4% | 738.3 | 72,417, 51.2% | 828.5 | 61,937, 57.1% | 712.4 | 97,725, 48.9% | 1158.5 |