Programme theory component | Context(s) and interventional strategies suggested by the included papers | Mechanism(s) and outcome(s) | References for data sources |
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CMOC 1: Positive regard and empathy for residents—leadership promotion of person-centred care | Person-centred care and positive regard to PLWDHL* is seen by care staff to be provided by leadership and management [context]. Care staff are valued [context] and given levels of permission to work autonomously [context]. These contexts are likely to occur when leadership and management model person-centred care and positive regard show they value their staff by enhancing working conditions and providing training opportunities and allow them to work autonomously. | Staff would recognise their professional efficacy and value [mechanism] and feel supported and equipped [mechanism], and believe they have permission to provide person-centred care for PLWDHL [outcome] that is empathetic to their hearing-related communication needs [outcome]. |