Table 1 Key terms [1]
From: Better data for better outcomes: the importance of process mapping and management in CRVS systems
Business process: the set of activities and tasks that logically group together to accomplish a goal or produce something of value for the benefit of the organisation, stakeholder or customer. | |
Enterprise architecture: a methodology that provides a conceptual blueprint of the structure and operation of a system. The aim of enterprise architecture is to determine how an organisation can most effectively achieve its current and future objectives. | |
Process map: a visual snapshot of an end-to-end description of the activities, stakeholders and requirements of a process. | |
Process management: a systematic approach to understand, analyse and optimise processes within complex adaptive systems in order to achieve intended system goals. |