Category | Criterion |
---|---|
Study design | Any (including non-empirical papers/ reports) |
Study setting | Acute healthcare settings—acute, critical, emergency (and potentially wider, see relevance criteria below). Interventions could be delivered globally |
Types of unprofessional behaviour | All as exhibited and experienced by healthcare staff (not patients nor patient to staff) |
Types of participants | Employed staff groups including students on placements |
Types of interventions/strategies | Individual, team, organisational and policy level interventions. Cyber-bullying and other forms of online staff-to-staff unprofessional behaviour |
Outcomes | Included but not limited to a focus on one or more of: staff wellbeing (stress, burnout, resilience) staff turnover, absenteeism, malpractice claims, patient complaints, magnet hospital/recruitment, patient safety (avoidable harm, errors, speaking up rates, safety incidents, improved listening/response), cost |
Language | English only |