Table 1 Client satisfaction questionnaire
Item | Low back pain | Long COVID | Diabetes type 2 |
|---|---|---|---|
1. How would you rate the quality of service you received? | 3.6 (0.5) | 3.7 (0.5) | 3.7 (0.5) |
2. Did you get the kind of service you wanted? | 3.4 (0.6) | 3.4 (0.5) | 3.7 (0.5) |
3. To what extent has our program met your needs? | 3.3 (0.6) | 3.3 (0.6) | 3.5 (0.5) |
4. If a friend were in need of similar help, would you recommend our program to him or her? | 3.8 (0.4) | 3.8 (0.4) | 3.9 (0.4) |
5. How satisfied are you with the amount of help you received? | 3.6 (0.5) | 3.6 (0.5) | 3.8 (0.5) |
6. Have the services you received helped you to deal more effectively with your problems? | 3.5 (0.6) | 3.6 (0.5) | 3.8 (0.4) |
7. In an overall, general sense, how satisfied are you with the service you received? | 3.6 (0.6) | 3.7 (0.5) | 3.8 (0.4) |
8. If you were to seek help again, would you come back to our program? | 3.5 (0.5) | 3.7 (0.5) | 3.8 (0.4) |
Total score (possible range is 8-32) | 28.3 (3.3) | 28.8 (3.2) | 29.8 (2.6) |